Return & Refund Policy

At Vibe Vault, we want you to love every purchase. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 30 days of the original purchase date. To be eligible for a return, items must:

• Be unused and unworn

• Be in original condition

• Include original tags and packaging

• Have proof of purchase

Items that are damaged due to normal wear, washing, or misuse are not eligible for returns.

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance items

• Gift cards

• Customized or personalized products

Refunds

Once we receive and inspect your return, we will notify you regarding the approval of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item arrived damaged or incorrect.

Exchanges

Need a different size or color? We offer exchanges for eligible items based on available inventory.

Return Shipping

Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos of the issue so we can make it right.

Contact Us

For return requests or questions, contact us at:

Email: Hofercaleb46@gmail.com
Store Name: Vibe Vault

Thank you for shopping with Vibe Vault — Store Your Style. Wear Your Vibe.